One support agent
for every customer channel
Drop in your website and watch a support agent answer from it — then launch it across chat, voice, WhatsApp, and Zalo.
Free · no signup · reads public pages only · about a minute
Product examples
See the support loop and the setup behind it
Two short walkthroughs using the real product surfaces.
Capture-and-route support loop
A visitor asks, Helm answers, captures the request, and keeps the thread moving.
Agent setup and admin controls
Create the agent, connect sources, constrain actions, test behavior, and launch.
Managed setup
We set up the first agent with you
We import your knowledge, set handoff rules, connect channels, install the widget, and tune the first week from real conversations.
Website and document import
WhatsApp and Zalo beta setup support
Email handoff and Helm inbox
Pre-launch tests and reusable test sets
Widget installation guidance
First-week tuning from real requests
Messaging channels
Meet customers on the channels they already use
Start with website chat, add realtime voice, or connect business messaging through WhatsApp and Zalo beta.
WhatsApp Business
Let customers use the business number they trust. Helm replies in-channel and keeps handoff in one inbox.
Zalo Official Account
Connect a Zalo OA for Vietnam beta while the full production loop is verified.
Channel status
Launch status by channel
Website chat
Available
Hosted or embedded, with inbox handoff.
Website voice
Paid add-on
Realtime voice for the website.
WhatsApp Business
Setup supported
We help connect the business account.
Zalo OA
Vietnam beta
Beta until the full OA loop is verified.
Facebook Messenger
Early access
Connect a Facebook Page. We enable this during onboarding.
Platform
Everything a team needs to run one agent
Chat, messaging, and website voice
Customers can start in chat, voice, WhatsApp, or Zalo beta. Same knowledge and handoff rules everywhere.
Answers based on your information
Upload documents, add your website, or write FAQs. Replies use approved information and show where it came from.
Capture, qualify, and route requests
Helm collects contact details, qualifies the request, and creates a ticket. Risky actions wait for approval.
Handoff with context
Helm escalates with the transcript, source context, and a drafted next step. Replies return to the original channel.
Pricing
Choose Core or Scale. Add setup and voice when needed.
Base plans unlock the workspace. Managed Setup and Website Voice stay explicit add-ons.
Core
$299/month
One support agent with every text channel and a 30-day insight window.
Scale
$499/month
For teams running several agents, custom connectors, and deeper procedures.
Managed Setup
$1,000 one time
A hands-on launch project for Core teams that want Helm to build with them.
Website voice add-on
+$99/month
Add website voice with the same knowledge, guardrails, and inbox.
Built for accountable support across every live channel
One agent
chat, voice, WhatsApp, and Zalo beta
Guardrails
confirmation and approval flows
Full traces
messages, voice turns, retrieval, and tool calls
See your support agent, built from your own site
Paste your website, watch it answer, and launch across every channel. Free to try — no signup.
Build my free preview