One support agent
for your customer conversations
Start with website chat built from your approved information, then expand into voice and messaging as each channel is ready.
Free · no signup · reads public pages only · about a minute
Loading live assistant
Chat and voice preview
Product examples
See the support loop and the setup behind it
Two short walkthroughs using the real product surfaces.
Capture-and-route support loop
A visitor asks, Helm answers, captures the request, and keeps the thread moving.
Agent setup and admin controls
Create the agent, connect sources, constrain actions, test behavior, and launch.
Managed setup
We set up the first agent with you
Managed Setup covers one standard Helm agent. We import your knowledge, configure supported channels, define team handoffs, help install the website widget where relevant, and test before launch.
Website and document import
Supported Helm channel setup
Team handoff and Helm inbox
Pre-launch tests and reusable test sets
Widget installation guidance
Launch review and tuning recommendations
Need a custom operating platform, payment or field-operations workflows, or an ongoing bespoke build? Explore custom Build & Operate work at Accelara.
Messaging channels
Meet customers on the channels they already use
Start with website chat, add realtime voice, or connect business messaging through WhatsApp and Zalo beta.
WhatsApp Business
Let customers use the business number they trust. Helm replies in-channel and keeps handoff in one inbox.
Zalo Official Account
Connect a Zalo OA for Vietnam beta while the full production loop is verified.
Channel status
Launch status by channel
Website chat
Available
Hosted or embedded, with inbox handoff.
Website voice
Available (add-on)
Realtime voice for the website.
Available
Forward your support inbox; the agent answers from its own address.
WhatsApp Business
Setup supported
We help connect the business account.
Zalo OA
Vietnam beta
Beta until the full OA loop is verified.
Facebook Messenger
Early access
Connect a Facebook Page. We enable this during onboarding.
Platform
Everything a team needs to run one agent
Website chat, voice, and business messaging
Customers can start in website chat, website voice, or WhatsApp today, with email, Messenger, and Zalo in staged rollout. Same knowledge and handoff rules everywhere.
Answers based on your information
Upload documents, add your website, or write FAQs. Replies use approved information and show where it came from.
Capture, qualify, and route requests
Helm collects contact details, qualifies the request, and creates a ticket. Risky actions wait for approval.
Handoff with context
Helm escalates with the transcript, source context, and a drafted next step. Replies return to the original channel.
Pricing
Choose Core or Scale. Add setup and voice when needed.
Build in the workspace for free. A base plan unlocks live launch; Managed Setup and Website Voice stay explicit add-ons.
Core
$299/month
One support agent for website chat and business messaging, with a 30-day insight window.
Scale
$499/month
For teams running several agents, custom connectors, and deeper procedures.
Managed Setup
$1,000 one time
One standard Helm agent launch for Core teams that want hands-on setup.
Website voice add-on
+$99/month
Add website voice with the same knowledge, guardrails, and inbox.
Built for accountable support wherever you go live
One agent
website chat, voice, and WhatsApp Business
Guardrails
confirmation and approval flows
Full traces
messages, voice turns, retrieval, and tool calls
See your support agent, built from your own site
Paste your website, watch it answer, and launch on website chat. Expand when you're ready. Free to try — no signup.
Build my free preview