Does Helm answer the telephone?

Not yet as a self-serve channel. A phone line is in early access as part of the Voice: website + phone add-on, set up with you.

Can it book an appointment?

With your scheduler connected, Helm checks real availability and books; without one, it takes the request and tells the customer a person will confirm.

How long does setup take?

Paste your website and talk to a preview in about a minute. Building and chat testing are free; a plan unlocks going live. Voice testing requires the Voice: website + phone add-on on an active plan.

Your AI receptionist

Helm handles the first conversation on website voice and website chat, and helps customers take the next step.

One enquiry, start to finish

The assistant below is the real Helm, answering about itself.

1A customer asks the question they always ask, often after hours.
2Helm answers from the information you approved and asks what you would.
3It books where your scheduler is connected, or hands over to a person.

Loading live assistant

Chat and voice preview

Helm

Ask Helm anything…

What Helm handles

Everything else stays with your team. The full boundary is written out in what Helm handles.

Answers questions: Hours, services, prices and policies, from the information you approved, with the source alongside.
Takes enquiries: Asks what you need to know and writes the enquiry up with contact details.
Supports appointments: Books real availability where your scheduler is connected; otherwise it takes the request for a person to confirm.
Hands over: Anything that needs judgement goes to a named owner, conversation attached.

One inbox for your team

Every channel lands in one thread with an owner and a next step. Your reply goes back the way the customer came.

Website chatAvailable: On your own site, while someone is deciding.
WhatsAppEarly access: On your business number, set up and tested with you during early access.
EmailEarly access: Forward your enquiry address; set up with you during early access.
MessengerEarly access: In your Facebook Page inbox, set up with you during early access.
Website voiceAdd-on: Spoken conversations on your site, part of Voice: website + phone.
Phone lineEarly access: A real telephone number, piloted with us rather than self-serve. Ask to join

Two plans

Build and test chat for free. Choose a plan to go live; voice testing requires the voice add-on.

Core

$500per month

One receptionist for a single business.

One receptionist on website chat, with WhatsApp and email in early access
Answers from your approved information
Enquiry capture and team handoff
Unlimited teammates in one inbox
30-day outcome insights

Start Core

Scale

$700per month

For groups with several locations, brands or booking rules.

Everything in Core
Up to 5 receptionists
Advanced procedures and custom connectors
90-day outcome insights

Start Scale

Managed Setup$1,000 once, with Core: We import your information, set up the channel and handoff, and test before you go live. Ask about Managed Setup
Voice: website + phone$99 per month: Spoken conversations on your website, plus a phone line in early access, set up with you, with 300 phone minutes a month once it is live.

Questions

Does Helm answer the telephone?: Not yet as a self-serve channel. A phone line is in early access as part of the Voice: website + phone add-on, set up with you. Ask to join
Can it book an appointment?: With your scheduler connected, Helm checks real availability and books; without one, it takes the request and tells the customer a person will confirm.
How long does setup take?: Paste your website and talk to a preview in about a minute. Building and chat testing are free; a plan unlocks going live. Voice testing requires the Voice: website + phone add-on on an active plan.